We had a fantastic time interrailing around Europe in July 2019 thanks to this company. The communication was excellent, fast replies and no ask was too much. We must have changed our route 5 times and they accommodated everything we asked for. We mainly dealt with Tolly but all of the staff we spoke to were friendly and enthusiastic. Booking through this company took the stress of organising away from us. All of the documents arrived well in advance of our start date, and the personalised booklet they include with train times/maps/tips/phrases is a game-changer! So unique and we were constantly using it to refer to. We had never stayed in a hostel before this and we were slightly apprehensive but all of the hostels were spotless, great atmosphere and in safe areas - we requested a private dorm room and this was sorted for us immediately. They even upgraded us to some hotels when it made no difference to the price! I priced the trip up independently and Euroventure was the same price/cheaper in some respects. Definitely recommend and will be booking again!