I recently visited Evans in the West End in London and was served by Julian W. I had pretty much made my mind up what I wanted but we went through the elimination process nonetheless. Julian was very keen and helpful and I bought the bike after a short test drive. I did get the feeling that he wasn’t really that bothered about serving me and that the attention I was getting was just the usual stuff. I then bought some other stuff, a helmet and a hi viz. Julian pointed out that I would get a £20 voucher if I spent over £100. The two transactions were put through separately so not qualifying for the voucher. I pointed this out and he just wouldn’t answer if I would get it or not eventually only saying that I should. He was furtive and really was avoiding the subject. i had just spent over £700 without effort or quibble and so it’s not the money it was just a cheap move by him. It’s a relationship based on trust and to be honest I just don’t feel comfortable about shopping there again. I have since bought another bike for my girlfriend with the hat and hi viz and lights etc from the shop just around the corner who were great. I would recommend them but not Evans, sadly.
The vouchers didn’t turn up, as I thought. Poor choices Julian.
9 years ago
Evans Cycles has a
1.9
average rating
from
491
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.