Just been to the branch at canary wharf to order my brompton bike. Was told at spitalsfield store a few months ago to build the bike on the brompton website, save it and the website would generate a build number, which I'd need to quote at an Evans store and they'll order it in for me. However the assistant at the Canary Wharf branch didn't want the build number, he wanted to go on the brompton website and build it using the Evans account. If they could do this all along then I would have ordered it when I was last in an Evans store months ago. This assistant quite clearly displayed his annoyance when I didn't have a print out of the build, something which was never communicated to me in the last store. Overall, my view of evans is that there's no conisistency between the store and of the assistant, well he was the architypal arrogant bike specialist with a superiority complex. No interest in customer service. Thanks Evans.