Bought a cannondale caadx from the Braehead branch in Glasgow, the first issue I had was the headset was loose from day of collection and the gears were not exactly tuned! I don't care much for their customer service, and no apology for the bike having to be returned twice within a week of purchasing. I can understand teething problems with a new bike, but this was on the back of my other bike having a "gold service" and being returned to me with a loose headset (yip it's a recurring theme) and gears crunching! I find certain staff members unhelpful and a couldn't care less attitude. I won't be spending another penny at Evans.