Terrible customer service
I brought some kit of evans during the Black Friday sale (well over a month ago) and I’m yet to get a penny back.
Their response time has been extremely slow with no reason as to why. In order to get my refund they want me to print of a form sign in, scan it and send it back to them, apparently no other form of signature is good enough, I’ve made them aware I don’t have access to a printer or a scanner but they don’t really seem to care and are happy enough to keep my money for products I never received.
Don’t touch them with a ten foot barge pole, literally the worst customer service I have experienced.
1 year ago
Evans Cycles has a
1.9
average rating
from
491
reviews
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