If I could give 0 stars I would. Evans cycles customer services are extremely Terrible. Their online shop was very misleading when it came to the payment. I had been charged the full amount of the bike and delivery despite putting in a cycle scheme voucher. The website did not at any point state the full amount will come out on my credit card. Customer services were extremely unhelpful stating I would have to pay £40 to return the bike by post and this would not be refunded. Grave error made on their part and I am expected to pay their cost! Aaron and Amie have all refused to listen and work with me for a response. @Evans Cycles- please do not leave a response to this stating you are striving to help unless you can actually resolve this for me. I can see you have done this below for another review left by someone else and it makes no difference because Evans cycles have repeated their behaviour with me