Bought a pair of MTB trousers from Evans Cycles online. They sent the wrong sex and size trousers. I raised a ticket, which took sometime to receive a response. Was told "keep the trousers and we will refund", great! Days later I then got a shipping notification that my item had been dispatched, slightly confusing. I then received the same product, wrong size and sex. By this point, weeks have passed and they finally acknowledge to refund me if I return the items. Shipped the two products back for a refund and was refunded the cost minus shipping. So I paid for shipping for two products that weren't even correct. I would avoid at all costs.