I rang up to ask about buying a bike from the Nottingham branch. I wanted to order 2 sizes in to compare and 2 colours. This was not a problem and I was told I needed to pay a £50 deposit on each and it would take 7-10 days. Again this was not a problem. I was informed I had to come into the branch to do this and couldn’t do it over the phone. I double checked on the morning of going in and again was informed 7-10 days so I now proceeded to go to the branch to be then informed I would have to wait over a Month for the bikes and if I wanted to order the bikes I could have done this over the phone instead of carrying out a 34 mile round trip plus paying for car parking for a complete waste of time. Instead I will go back to using the Specialized/Rutland Concept Store where I received 100% better customer service and can have a proper look round the store without tripping over bikes rammed in everywhere. I can guarantee Evans Cycles will never have a penny of my money!!!