Just found out I am unable to use the remaining balance of £175 on my gift card because of the takeover of Evans Cycles by Sports Direct. I purchased my bike from Evans. Only to return to purchase accessories and be told my card is declined yet still reflect my balance was both confusing and embarrassing. When I called the customer service desk, I was told I can only be given £13. Appalling! The fact that Evans can bombard us with marketing emails however, fail to notify their customers of the use of their gift card is quite disheartening and actually shows how disloyal they are even to loyal customers.