I am shocked and dismayed to have just received an email from Evans Cycles saying that I will not receive a new bike I purchased until February 20th. I purchased this bike on January 3rd and having to wait seven weeks for delivery is absolutely NOT ok!!!
When I initially spoke to someone in one of your stores, they told me it would take around four working days to get the bike. I then received an email saying it would arrive on Jan 10th. Now, I get another email saying delivery will be Feb 20th, with no apologies or explanation as to why there is a massive delay.
I rely on my bike to drop my son at school and commute to and from work. In addition, it is my main source of exercise.
Really shocking service!
5 years ago
Evans Cycles has a
1.9
average rating
from
491
reviews
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