ZERO STARS Wish I had never dealt with Evans Ordered a bike 2 weeks ago with a 3-7 days deliver 2 weeks later nothing. It is impossible to contact them after spending a lot of money. The phone lines are down due to covid so they say use email or web chat I have sent 2 emails no response, web chat I have monitored for days it goes from not available to busy at 9am then back to not available at 5pm. I even tried facebook messenger and nothing. This company are using covid as an excuse for shocking customer service. Even the staff at the shops said it was a disaster but they couldn't do anything as it was an online order. Absolutely shocking and I will be sharing my experience with as many people as possible.