Absolute joke!! Ordered a bike and paid. They took my money and then nothing. No confirmation email no nothing... after a couple of weeks I started to worry and tried to email Evans. THEY DO NOT REPLY TO EMAILS. So I tried to call them on the phone and THEY DO NOT ANSWER THE PHONE. They take people's money and then totally ignore them how the get away with it I don't know. Finally after 3 weeks of being ignored I get an email saying my order has been delayed until October!! Now in the process of trying to cancel and get my money back but again can't get them to reply to emails and they don't answer phone calls. AVOID AVOID AVOID!!!