Evans cycles are a despicable company. They will happily take your money with absolutely no intention of delivering your bike. I ordered a bike from their website on the 28th May, it was listed as being in stock and available for collection in store within 7 – 10 days. After 14 days I attempted to make contact via their online chat feature (as their phone lines are closed) and, after several hours, managed to chat with the rudest person I have ever come across. He stated that they had no record of my order, despite me having the order number and it being displayed as ‘processing’ on their website. Eventually he made some excuse that the order was not completed correctly, this is an obvious lie as they had managed to relive me of £950! I was promised a refund within 5 – 7 working days, yet here we are in July and no sign of a refund yet…. They are extremely dishonest and I advise you avoid them at all costs.