Just Awful I bought a bike online which was pretty straight forward. The bike arrived a week later. Unfortunately the bike's paintwork was damaged which was very disappointing. I emailed Evan's as they aren't taking calls. I didn't get a reply so I facebook messaged them. Finally got a reply 5 days later. They arranged for collection of the bike. I stayed in all day but nobody came to collect the bike. I had to go through same process trying to contact them again. Eventually, 3 weeks later, they collected the bike. I have now been told it will take another 3 weeks to process my refund. ABSOLUTE NIGHTMARE!!