1 star is generous!!! Absolutely the most disgusting service known to man! ordered a bike 12th June for 5th July delivery. Still waiting!!! sent umpteen emails and letters, went into store and no one is willing to help. Can only contact by email, no phone number, no live chat!! this is 2020 covid or no covid its unacceptable!!! Now my bike is showing on the website as in stock and available for purchase but no one has bothered to inform me that is is back in stock or when my bike will be delivered. Happy to take customers money but not deliver on what they paid for. Absolutely disgusting, never experienced anything like it!!! DO NOT BOTHER TO SHOP HERE THE STORY IS THE SAME TIME AND TIME AGAIN. I wish i had read the reviews before making my purchase but i certainly wont make that mistake again!!