I’m very happy with my memorial ring. I received it last week after placing the order before Christmas. So it does take a while to be ready but they are custom made so is understandable that it’s going to take a while. I now have a piece of my mum to carry with me always and she is set in her favourite colour too. The communication and customer service from ever with is very good, they answered any queries I had very quickly and kept me up to date when my order was ready to be dispatched. I would recommend this company to anyone wanted to turn their loved one’s ashes into jewellery. In fact I have already got 2 family members to order a brochure to get their own pieces made. The only thing I wish I could have had was the engraving on the inside to have been done with my mums handwriting sample of areas of the font choices available.