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Serena J
I was pretty disappointed with my first ever/body experience. I booked a signature hydro facial but received and was charged for a hydro facial “boost.” While at checkout I was offered 20% off of the price, I was expecting to receive 20% off of the signature price so I still paid more than expected. I went back through my confirmation emails and nowhere does it say I booked the boost version (attached). I also went back through the steps on your website to book and it was unclear that I was ever selecting anything other than the signature facial starting at $195. At checkout when I brought up the error I was told I received all these extra things like I should have known what I was getting which was frustrating since it was my first time here so there’s no way I would have known I was getting something extra at the time. My facial was great but not worth the price or lack of price transparency.
1 year ago
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Ever/Body has a 4.5 average rating from 847 reviews

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