It was a pleasant environment and the people who greeted me at the front desk were fairly friendly. However, what bothered me was that there was no information provided up front. I went with botox and when I have gone to other places they are usually able to give you an estimate of how many units I will need and how much it will cost. I asked and they said that they could not tell me. It was my fault, but I went ahead with the treatment. When I checked out, it was more than double what I usually paid. I asked how many units were used and the people at the front desk said they could not tell me, it would have to be the person who did the treatment, but they did not offer to go find her. I still do not know how many units were used and the treatment seemed to have no effect and I paid double what I usually do. The person doing the injections was good and I had no bruising and it did not hurt much so that was a plus, but the lack of transparency bothered me.