From the moment I walked in I immediately got a vibe from Gabriela – kind of aloof and like she didn’t want to be bothered with providing the service. At one point, she recommended that I use a separate “sun block or sun screen” from my moisturizer. I wanted to clarify if she wanted me to use sub block or sun screen, and she said with a condescending scolding tone that “as an aesthetician, I am recommending that you use a sun block or sun screen or whatever you want to call it with zinc in it. They are the same thing.” (Like most people, I used to think they were the same until I learned that they work differently and have different active ingredients). I had to ask for a towel to put across my chest as she seemed to jump right into the facial without considering that I told her I’d be going back to work the session. I’m not stranger to facials (hydrafacial or otherwise) and I’ve never had someone not make some effort to protect my clothes before they start working. From the beginning she had a bit of an abrasive manner that I found a bit off-putting, and it didn’t get better throughout the treatment. At the end of the session when I went to check out, I thought she might recommend some of your products to try but she didn’t. I had to ask before she showed me your hyaluronic products, then told met hey were out of stock. At this point I thought maybe she’d offer a sample until they come in, but she didn’t. Again I had to ask if there were samples for me to keep up with what she was recommending for my face until they came in. What I noticed when I first got off the chair to look in the mirror is that my face looked really oily and shiny as if I rubbed half a bottle of baby oil on my face. I asked if it was remain that way all day or if it would look that way all day. Her answer didn’t suggest to me that she really knew one way or another. I went across the Sephora after completing my check out and when I looked in the mirror, it appeared as though the product was peeling off as it dried. I had to meet with people later in the day so I ended up having to do a quick rinse of my face to look presentable. One of the issues I presented with was many little bumps on my nose (she called it congestion). When I looked in the mirror right after she ended, the bumps appeared to be replaced by little bits of white (like the stuff that comes out when I do my own extractions). I didn’t bother to ask her anything about it because I already felt like she barely wanted to do the facial to begin with. I had been waiting and observing my skin to see if I would get that clean glow that I got after my last hydrafacial but it never happened. In fact, the congestion on my nose that brought me in seemed to get worse. In addition to the little bumps there was a lot of white stuff sticking out of my pores. It was almost as if I didn't have a facial at all. The reason I came to Ever Body was because I couldn't remember where I went to get the hydrafacial back in 2021. Today I started calling different places until I landed on the place that had me in their record for the hydrafacial. They were able to see me this afternoon to re-do the hydrafacial and manual extractions. My skin has that glow and clean look is did in 2021. They basically did what Gabriela should have done but clearly did not do with my facial and the experience was most relaxing as I've experienced in every other facial I've ever done. I wasted $265 at Ever Body and ended up having to spend another $175 a week later to have the same service done properly and professionally a week later. My experience with Every Body was beyond disappointing in every respect except for the front desk staff. Unfortunately for me, this whole experience will have to be all my loss. I would have appreciated being refunded even the amount I had to spend to get the facial done properly, but they are only willing to offer a free service. It's clear that this particular staff person isn't properly trained or is inexperienced. I would not recommend this place and will never return even if for free. Dissatisfied with poor service, poor quality work, and $265 down the drain.