Unfortunately can only agree with all these comments. The company has used Covid to undertake a fully planned pre-packed administration and walk away from their obligations. It is a disgrace that they are allowed to get away with it and cause such distress and inconvenience to the contractors and customers they have let down. They present themselves as an established company with a long standing pedigree but in fact have voided all their obligations under the so called "lifetime" guarantee and fail to tell you they were only established in June 2020 with a zero credit worthiness and do not even show as trading on Companies House. From the initial sales visit from Freddie Clark to the divisional manager Richard Coles they ignore all attempts to contact them and have no interest in putting things right. PLEASE AVOID AT ALL COSTS These comments on this site are not made up but represent the frustrations of many many genuine customers who have been left out of pocket.