Salesman Tom turned up twenty minutes late without explanation or apology. That was fine because he seemed lovely on arrival. However when we started to get into the details of the windows, he insistently criticised other window companies to sell his own company. I kept asking him but how are Everest windows and installations better but he was unable to tell me what was so special about Everest fitters or installation other than other companies are worse and their installations are worse. I did not appreciate this lack of facts or the approach that to sell their product they bad mouth other companies. I explained this to him but he was unable to give me any useable information about the windows I was trying to get a quote for. I tried to get something tangible from the conversation but no facts were offered. He told me to go and watch the windows being installed and then I would understand. I simply wanted him to back up his claims about the quality he said was the selling point with some basic information. This was not available. I decided after fifteen minutes that receiving a quote would be pointless as I had no gage of the quality of Everest, just that other companies were unreliable and low quality. So I asked for the quote to be cancelled so I could find someone who knows the product and processes they are talking about. From the stories on here I am glad that I have avoided a company that has gone into administration who offers such poor service. Thanks and best wishes to all window shoppers out there 😃