Horrendous experience. Incompetent installers, who swore at me, faulty and broken parts, bowed frames, glass units with butyl leak and faulty gaskets, windows and doors that do not seal letting in drafts and a door lets in water. Damage to my property internally and externally. Trim around the internal frames coming away from the walls. 8 reorders and products still arrive from their factory faulty.
Nearly a year on Everest can't get job right, 8 faulty glass units, faulty frame, 3 bowed frames, a leaky door and 2 windows and french doors that don't seal. Different profile frames installed. Marks in sand blasted glass, faulty lead work pattern in feature window.They install broken faulty product and do not uphold the Consumer Rights Act 2015. Poor customer service and refusal to refund. Complaints and requests for information ignore . Do not use this company they are not the best and this cost me over £28K. Everest 2020 Ltd do not do what they say or provide the quality service or product as advertised or as stated in their customer charter.
100% dissatisfied. About to take legal action.
8 months ago
Everest Home Improvements has a
1.2
average rating
from
98
reviews
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