The salesman Paul Nero came to our house and was very aggressive with the sale. When we said no, he they returned two hours late knocking 8k off the piece and saying it’s an amazing deal, we need to pay the deposit now and we get 14 days to change our mind and we will get a full refund. He pressured us into paying the deposit phoning us repeatedly until it was done. I have a 6 month baby who was with me and I felt confused and at times intimidated by him as he harassed us to make the deposit. We then cancelled after 8 days (there were two bank holidays during that time). Paul said ‘no problem, it was within time so we’ll get a full refund’. The refund has never arrived. Everest said the cancellation policy is 7 days even though we were harassed, lied to and mislead. We are still trying to get a response from Everest about when we will receive our refund and are having to fund legal action.