Eversmart the company that's not so smart The staff in this company can not resolve any issues. Every time I had a problem I was on the phone for at least 1hr before I'm told that the customer service advisor couldn't deal with the issue & was either told I'd get a call back or email as soon as possible, which you never get, or youre sent to a different department & told that they'll review the issue. However nothing gets solve after numerous calls on many occasionans. They never respond with any form of communication. Nothing is dealt with until you actually talk to a complainant's managers, who is miraculously able to sort the issue in under 10 minutes. My teenage daughter who at the age is oblivious anything that doesn't concern them actually said 'mum why don't you swap suppliers, they're giving you too much stress". Even trying to switch to another supplier is an issue with this company. DO NOT JOIN, they're not worth all the aggravation.