Very unhappy. Bought a vaporizer costing £70. Item arrived faulty. Took them a week to decide if I can have it replaced. Have to send back tracked out of my own expenses. If anything happens in transit will be my fault. God knows when I will be having back a new one and when and IF I will receive the full sendback refund which amounts approx an additional £30! Been through this some time ago with some other company and turned up a waste of money and time which makes it cheaper and faster to buy a new one from somewhere else. Reading other reviews I will not go through the hassle. Lost £100+ down the drain. My suggestion is to avoid buying from this site as their return policy on faulty devices which are clearly a manufacturer fault sucks. Would have expected an immediate replacement without so much hassle. Look elsewhere to avoid disaapointment if for some reason the device does not function. There is a reason why they avoid reviews and feedback on their FB page. BEWARE!