Horrible! Specifically told the sales rep that I would not place the order UNLESS he could guarantee me production and delivery date. He would not stop pestering me - calling me on work phone, cell phone and in email. He claimed he spoke with the warehouse and they could in fact fulfill the order immediately. The date came and went. I constantly had to try calling to actually get him back on the phone. The items did show up and did look nice but it was 3 months later. I even told them not to fulfill the order and they still went ahead and did despite my ask. The credit card company is trying to fight for me now.