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KIMBERLEY
I'm writing this review, possibly prematurely, and I hope my journey with Evolutive Labs will end better than it has started. I pre-ordered a PlayProof case when they were first announced because I wanted super protection for my new 6s Plus. I believe the release date was going to be the end of November but I can no longer find a reference to it. It is only a week after Thanksgiving, but I have not yet received any update on shipping. I'm trying to be patient but an update from the company would be welcome. I also ordered a RhinoShield, separately, but not long after my case order, as my initial screen protector choice didn't work out. Since I had already placed an order for the case, and I had been communicating with the same person, it would have been a treat to have them bundle the two and allow me to save some money. No dice. The screen protector shipped within a week of placing the order but never arrived. Since this was coming via USPS First Class, a week to get from NJ to OH should have been sufficient. The tracking still shows no movement from NJ and I had to fight with them for another week to ten days to have a replacement sent to me. The expectation was that I pay another $5 for shipping and I thought that was poor customer service. After posting to their Facebook page (after email communication seemed to have stopped), they sent another screen protector out and I am now watching the tracking and hoping against hope that it arrives. Still no word on the case, though, but I am hoping I get word soon that it has shipped. I will give the company kudos for being easy to work with when I changed my mind on the design of the case a couple times and, initially, they were quick to respond to my emails regarding the screen protector not arriving. At this point, I am hoping that the case and the screen protector are all they are touted to be and more, because, with the amount of cases and screen protectors out there, I don't know that I'm anxious to work with Evolutive Labs again. I doubt I will be able to update this review to let anyone know about whether the items are delivered so, if nothing else, just be aware that the company is based in Taiwan with little presence in the US and that shipping takes time. While it shouldn't be necessary, it may be worthwhile to pay the increased cost of shipping for quicker and perhaps more reliable delivery.
8 years ago
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Rhino Shield has a 4.0 average rating from 749 reviews

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