Ive been using Rhinoshield for years… Ive been using Rhinoshield for years now and they have never let me down. I had trouble with a watch screen protector emailed them and a great guy named Kol just sent me two more free of charge no questions asked. In retrospect the problems.. (bubbles) was my fault, there is a technique to it which involves lifting one end of the screen and squeegeeing down from the middle, then raise the other end and repeat and its perfect first time. I love the customisability... unlike some reviewers I've had no trouble with customer service, always getting next day emails. These cases are tough, I've dropped mine like everyone else and have no discernible damage. Unlike cheeper coloured cases these are not a thin veneer over hard plastic which scratches and chips at the lightest knock. Its great to change around the coloured bumpers and buttons to suit your self. (Note to Rhinoshield... please extend the replaceable buttons to the watch cases). Finally people keep complaining about the delivery time... they come from France, originally from Taiwan but I expect they carry good stock in France, there is a delay although you can get next day delivery on Amazon. Let's be clear about two things... the delivery time is made clear on the web site.Just read it! And.... whining about delivery times which is what a lot of these reviews are about is NOT reviewing the product! If the case is cracking regularly in a certain spot, or the same thing is reviewed as damaging easily then write about that. I'm sure that kind of feedback will help improve future products and their R & D have something tangible to work with. The product is not it took blah blah days to arrive! The product is what is on your arm or phone. So lets try to be constructive.