**Terrible Experience with Evolve – Would Not Recommend**
We recently had a very disappointing experience with Evolve Vacation Rentals. We booked a property in Bozeman, Montana, and unfortunately, it did not live up to expectations at all.
From the moment we arrived, things went wrong. The TVs didn’t work, and although we contacted the host as instructed by Evolve, they were unhelpful and frustrated. I had to set up one TV myself, while the other remained unusable for the duration of our stay.
The property was advertised as an "entire home," which was important because we have five kids who are light sleepers. However, there was an attached studio with a resident and a constantly barking dog, which was very disruptive.
The worst part was the plumbing. Both upstairs toilets and showers were clogged with sewage, creating a terrible smell. Despite contacting the host early in the morning, the issue wasn’t fixed during our stay, and we were left without functioning bathrooms.
Evolve’s customer service was painfully slow. I made several attempts to get updates and was often left waiting for hours. They offered alternative properties, but they were significantly more expensive than what we had originally booked, which was not a reasonable solution.
In the end, we had to abandon our vacation plans. Evolve’s poor communication, misrepresentation of the property, and failure to resolve critical issues made this a stressful and disappointing experience. Based on this, I would not recommend booking with Evolve and would advise others to look elsewhere for a more reliable vacation rental experience.
1 month ago
Evolve Vacation Rental Network has a
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