Two broken deliveries, two missed pickups, zero reliability
My experience with Evri has been absolutely awful.
They delivered two separate tables — both broken. The second one even arrived with ripped packaging, which speaks volumes about how items are handled.
After the first broken delivery, I requested a return. Evri failed to show up for the pickup — not once, but twice. Both times, I wasted hours waiting for a courier who never arrived. To make things worse, they marked both missed pickups as “We've got it.”
The replacement table? It didn’t arrive on the expected day either. I waited for hours — nothing.
I don’t know who’s responsible for the broken items, but the inconsistent, careless service from Evri made everything ten times more stressful. I’ve never had such a frustrating experience with a delivery company before.
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Alice, Customer Support
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