Absolutely appalling service. Package as now been with Evri to deliver to their own point for well over a week at the time of writing. No response to multiple email queries, hide behind useless AI bots and use cut & paste default replies. I never buy from anyone who uses Evri but sadly this slipped through my net - when I got dispatch confirmation it was via Evri my heart sank as I have NEVER had a good experience. I chose collect from a local collection point thinking they couldn't stuff that up, but of course they did. Really terrible service, their phrase "every parcel counts" is a total nonsense and meaningless marketing babble. No doubt this will get another meaningless AI response from Evri. DO NOT USE EVRI!