I recently purchased my very first wheel the Mten3. Small wheel thinking I will just go from being a novice to an expert in a Day.....LOL, Dreaming🤣. The Electric Unicycle is a totally different animal I know in time I will tame👍. Ewheels have been right at my side the whole way. I mean I email them a question and they have been taking time out to personally calling me back with answers. Ecoreco the electric scooter company can learn a thing or two from these guys in regards to accessible costumer services. Ewheels even threw in a pair of decent quality wrist guards as a thank you for doing business with them. Anyhow I hope to have a long relationship with this company if in the Future I buy another EUC😉👌? Dave Long Island NY