So this is my very first EUC and because of that I went with the King Song 14D. I chose that model due to its durability as I knew I would have a few bail outs getting use to riding it. Also, I wasn't sure if I would like it so the price point was very good at $850 with great range and an average speed of 16mph plus 4 bluetooth speakers for music. I am an avid snowboarder and wanted something to get around the city (Houston) so I started looking at the OneWheels starting with the Pint, but the speed and range were very poor when compared to EUC's. The EUC's overall can travel further and faster and still have the capability to go off road which is why I decided to go it. Purchasing and delivery was easy and very fast with tracking the entire way. Once I got the product, I was confused on operating as it only comes with a basic manual and doesn't really help too much, but the eWheels team sends an extra email to help with all the setting up and extra info. (I also got immediate response to my email and got a call directly from the eWheels team - very responsive to questions!) You do need to connect to the app the first time and even though you get connected to the bluetooth you have to manually unlock the wheel through the app itself. I was a little confused because I thought just being connected unlocked the wheel, which is does not. Once all was good to ride, there is a learning curve. I did not have the access to a shopping cart, but I do think that would probably be best way to learn. I just went out to a large soccer field and slowly got accumulated to getting on the wheel and taking off. i was able to take large wide turns in the field and was a softer area for the wheel to crash when losing my balance. Yesterday was my first day, and I probably spent about 3-4 hours and now have the basics down. There is some tenderness and some bruising around the shins from getting use to the riding position and squeezing with your shins, but no pain no gain and anything that is good in life will take some effort. So far I love it and it works great, will just need more practice. This thing really gets heads turning also :)