The products are of high quality, delivered promptly and packaged well. I do appreciate to amount of information the owner of the business provides in the form of youtube videos and also in written form on the website. Valuable information is easy to find in this respect. I have to spend a lot of time shaving regularly so I might as well know how to do it well. I once used the chat function to find out which product was right for me and the advice was bespoke and instant and answered my question. This company does not just take your money and leave you to it - recommended.