they are all good until you have a problem, spent a lot of money on a snake and set up, it never ate and died, had a ton of excuses and i was blamed for only having temp at 26 celcius, thought about it and at that time it was summer so temp was whey over that naturally, was given one excuse after another, feel robbed and will never make another purchase ever again, oh yes, spoke to many snake keepers and breeders and they said i did nothing wrong and problem lied with a poor snake and should of eaten with no probs more time, thought they might of compensated a little at least as they must of made a whopping profit as private sellers sell for a third of the price, bad business practice,