I have previously bought brown crickets from Pets at Home and have always been disappointed by their high mortality. I have also been concerned about their welfare: our farmed cattle etc are produced for food also, but we are rightly outraged when basic requirements of food and water are denied during their live transportation. The crickets bought in store have an uncertain 'shelf life' and are kept without access to food or water gel. My purchase from Exotic Pets, on the other hand, arrived promptly and I did not find any dead crickets within the three packets delivered. They are also the liveliest crickets I have ever seen and so far their mortality (other than being eaten by my gecko) has been virtually negligible. I am very impressed by this, my first introduction to Exotic Pets. And I'm not being paid to say this!