This is the second Tarantula that I've bought from exotic-pets.co.uk. As like my previous buy, the T arrived the next day, with an email, beforehand, from exotic-pets.co.uk to confirm that my item had been dispatched. The T inside the package was very well protected, and obviously packed with genuine care in mind. The species i bought was in perfect condition, & 7 days after its arrival, it's wandering around its container, & eating regularly. I'd highly recommend this company without hesitation... & have done several times to people i know. & i very much look forward to doing business with them again.