Bought my very first snake (Brooks Kingsnake). Site is very user friendly and easy to navigate. I was like a kid at Christmas when the snake was delivered. The condition of the little guy was immaculate. Very friendly young man. Eats, sheds and does his business without a hitch. Came with a sheet containing information such as his feeding history, any sheds he had plus his date of birth. Karen was great through the whole process. I love my snake to bits he makes me so happy. His terrarium was spot on too, very easy set up and easy to clean out. Will definitely purchase again and highly recommended to anybody.