Booked a trip to London in November 2020 and had to cancel due to Covid but I was assured by Expedia customer service that I would get flight credits but I had a year to use them. They don’t tell you that it’s a year from the original purchase date so I only had 4 months to use them. Now came the worst part… trying to book a trip using those flight credit’s! I spent literally hours on the phone over three days trying get my trip booked. Expedia would tell me to call American Airlines and they would tell me to call Expedia. Expedia wanted to charge another $4000 for just the flights on top of my $3200 flight credit. In the end It was cheaper to rebook the entire trip not using the credits which I did. But that $3200 is just gone and Expedia couldn’t care less. This trip will be the last time I will ever use them and I will trash talk them to anyone that will listen!