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Bonnie D
I will NEVER book anything through Expedia again. It’s a complete hassle to change any reservation. Then they want to charge you more even though you have ‘no change/cancellation fee’. The absolute worst experience I’ve had making flight and rental car reservations. Plus they play this game of putting you on hold off and on 10-20 mins at a time, come back on and again put you on hold. My fourth call to Expedia today. One call was 2 hours. I finally just cancelled my flight and rental car. If you don’t address every individual charge they will not cancel it, e.g., rental car, collision ins, change of flight times charge. Even if you pay a little more, go through airlines. If you book through Expedia, you can’t get any help from the airlines. It has been a complete nightmare!
2 years ago
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Expedia has a 1.9 average rating from 191 reviews

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