DON'T USE EXPEDIA - EVER We booked a hotel for 3 nights in Marrakesh over New Year. Two days before travelling I emailed the hotel re check in time and to try and organise a taxi from the airport. Turned out the hotel no longer partnered with Expedia, they were unaware of our booking (money had been paid in full and confirmation of booking, issued by Expedia had been received by us), and the hotel was fully booked. We contacted Expedia who 'booked us' into another Riad. On arrival at 10.30pm - on Saturday 30th Dec we arrived in a city we didn't know, at the door to the riad, down a blind ended unlit, dusty alleyway, and discovered the place was no longer in business (bear in mind that Expedia had 'booked' the place for us just two days earlier). It was clearly non-operational - electricity bills shoved into the gap between the door and the frame. It took us til gone midnight to find somewhere else to stay that night, and we spent the whole of the next day trailing round Marrakesh with our luggage trying to find somewhere to stay on New Years Eve night and New Years Day......as you can imagine Marrakesh was full. We eventually found somewhere but our family of three was squeezed into a small double room. But it was clean and we were safe. The two substitute hotels, predictably, stung us and we ended up spending twice as much for the three nights stays as we had already paid Expedia for the first hotel. It has taken a month of emails and hours of phone calls. Expedia have now reimbursed us for the first booking. They have today told us they will reimburse us for the extra cost of the hotels we ended up staying in (funds yet to materialise). They refuse to compensate us in any way for totally ruining our holiday. DONT USE EXPEDIA - EVER