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Jim Whelan
Never use Expedia. I searched for a car to rent on Saturday for 2 weeks in the UK. When I showed up to pick up the car the rental agency was closed. I tried to call customer support and found it nearly impossible to speak with a human. I finally got through but they refused to reimburse me claiming that I made the reservation for the prior day! I then sent Expedia screen prints proving that I searched for a rental car for Saturday. It shows up in their search history on the Expedia app. Yet they still refused to reimburse me! Even though I can prove that I searched for a Saturday rental! They claim that I booked it for Friday! but can produce no proof. This is the second time they did this to me. I will never use them again. Because of Expedia, I paid for. A car which I do not have, I am out a large sum of money, I missed a very important engagement, and I am stranded in Oxford UK.
2 months ago
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Expedia has a 1.9 average rating from 191 reviews

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