Do not use they are absolutely useless Do not use they are absolutely useless. After nearly a 4 hour drive my husband, son and son in-law arrived at their self catering accommodation to relax before going to a gig at the local stadium to find the owner had no reference of their booking and someone else was in it. After I sat on the phone for almost 1.45 in total the boys had no choice but to go and find somewhere to eat so they could get to the gig on time. They then had to drive home after arriving home at 3pm in the morning...thankfully safe!!!! All the food brought for their dinner and breakfast had to be binned after being in the car all afternoon and evening in the heat of the day. Their customer service is diabolical and offered me £25 credit for my next trip...l highlighted that after this experience we would not be using or recommending them. I asked for their head office number so I could make a formal complaint and surprise surprise I have just called the number given to find out it’s a false number.....thanks for nothing Expedia. Lisa