We enjoyed travelling on our first trip with your company. Overall our experience was excellent however, I would suggest that you do not use the Wydham hotel in Xian as it was unclean, many fixtures broken, situated on a very noisy crossroad when noise was heard in the rooms and the customer service was appalling. Not enough seating in the dining room either. This occurred on several occasions. Main staff on reception not at all friendly or helpful. We had to request assistance from our tour guide when we wanted to change rooms and even then they did not want to assist her or us. Everyone on our trip experienced problems with their rooms.