I ordered a cycling jacket worth just over £200. I was really annoyed to get customs charges from royal mail for almost £90. I only noticed they were based in Germany when I received the order confirmation. I have found their customer Services Manager to be extremely rude and he refused to give me the email address to escalate the complaint to the MD. He claimed the charges were clearly highlighted on the website, when in fact you have to click on a Ts&Cs link to access the terms. I wish I had seen all the negative reviews before I ordered. So many people are making similar points. I will not be buying from EXXpozed again.