A shambles from beginning to end. Firstly, they didn't have the items we had bought in stock. No email to let us know though, it was me chasing up the items after I had heard nothing from them in weeks. One month later, they claimed to have dispatched the items but they never arrived. When I requested a refund, they tried to delay it, telling me they were 'investigating' it. After two months, I finally managed to get hold of someone on the phone and they promised a refund. They haven't given it to me and are again trying to delay on the grounds of 'investigating'. Over €100 down the drain. Take your business elsewhere.