I would love to give zero stars. They sent me the response today I'll include in the photo section...that DHL was overloaded. Other reviewers have posted this same response that they received 10 months ago. I wont bother calling DHL to see if they were "overloaded" in Jan and now again in August of 2019. Exxpozed customer service is literally consciously lying....maybe the worst customer service experience I have had in 30 years. F#$% Exxpozed!!! The photo I am including is the email they sent another customer on top of the email I received today.....what a joke and the most blatently dishonest company I have ever had the displeasure of dealing with.