I was really excited when I places my order. The website said 5-7 business day great, I anxiously waited and check every day for tracking. To my suprise EZ Contaxts delayed my shipment bc they closed, which they're in all their right but what bothered me the most was that there was ZERO notice when I placed my order. I would've expedited the shipment. I reach out to customer service they said it was going to take another 10 days! They then agreed to get me my order 2-3 days. The shipping information came up and it said 4 days. The glasses could be the BEST, I wouldn't know bc I'm on day 13 and have t received my order. In addition my bank account was billed right away. When I reached out to customer service to help me with insurance repayment they told me they couldn't and I had to do it on my own after website states they a cept my insurance.