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The first time we used EZ Contacts, I had no complaints but this most recent order has been an issue. I ordered Nov. 8th in the two pairs that we chose showed an estimated date of around 5 to 7 business days and the other one was maybe about two weeks. With that said two weeks went by and I have heard nothing and the status has not changed. Finally reached out and they mentioned there was a stocking issue with that said up to this point they never mentioned anything and even on the website currently it still shows that it’s supposed to ship within 5 to 7 business days. my son has been without his glasses and resorting to contacts for the past 3 to 4 weeks now and I had to fork up some more money to buy another pair elsewhere . Very disappointing and they didn’t offer much of an apology or solution besides telling me to order dif ones
1 year ago
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EZContacts has a 4.0 average rating from 22,136 reviews

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Alice, Customer Support

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