I been buying sunglasses from you guys for long time but never I had to experience something like this, I bought my sunglasses on November 28 and today is December 28 so it’s been a month and they still didn’t arrive, I had to call the customer service my self just to find out that my sunglasses were back order and so I do have to wait longer than usual.. the list you can do in that case it’s sending an email to let the customer know about the problem and give some kind of coupon to apologize for the inconvenience.. but that’s just my opinion.. anyway still today I don’t have my sunglasses.. very sad..